jili163 Privacy Policy

1. Overview

jili163 ("jili163," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the jili163 online casino platform at jili163.app (the "Platform"). This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data.

This Privacy Policy applies to all users of the jili163 Platform, including registered players, visitors who browse the Platform without registering, and individuals who contact jili163 through any available support channel. By accessing or using the jili163 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

jili163 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to ensuring that your personal information is handled responsibly, securely, and in compliance with applicable Philippine data protection law.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a jili163 account, use our services, or contact our support team, we collect personal information that you provide to us directly, including:

• Identity information: Full name, date of birth, gender, and nationality.
• Contact information: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Identity verification documents: Government-issued identification (such as a Philippine passport, driver's license, SSS ID, PhilHealth ID, or UMID), proof of address, and selfie photographs submitted for KYC verification purposes.
• Financial information: Payment method details (such as GCash account number, PayMaya account details, or bank account information for BPI, BDO, Metrobank, UnionBank, Landbank, or other Philippine banks), deposit and withdrawal transaction records.
• Account credentials: Username and encrypted password.
• Communications: Messages, queries, and feedback submitted through live chat, email, or other support channels.

2.2 Information Collected Automatically

When you access and use the jili163 Platform, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location derived from your IP address.
• Device type, operating system, browser type and version, and screen resolution.
• Pages visited, games played, session duration, and navigation patterns within the Platform.
• Login timestamps and session activity logs.
• Cookies and similar tracking technologies (see Section 7 for details).

2.3 Information from Third Parties

jili163 may receive personal information about you from third-party sources in certain circumstances, including identity verification service providers, payment processors, fraud detection services, and regulatory authorities where required by law.

3. How We Use Your Data

jili163 uses the personal information we collect for the following purposes:

• Account management: To create, maintain, and manage your jili163 player account, including processing your registration, verifying your identity, and enabling you to access the Platform's features and games.
• Payment processing: To process deposits and withdrawals through your chosen Philippine payment method (GCash, PayMaya, or bank transfer), verify payment transactions, and maintain accurate financial records.
• Regulatory compliance: To comply with our obligations under applicable Philippine law, including PAGCOR regulations, the Data Privacy Act of 2012, and anti-money laundering (AML) requirements. This includes conducting KYC verification, monitoring transactions for suspicious activity, and reporting to regulatory authorities as required.
• Customer support: To respond to your queries, resolve disputes, and provide assistance through our 24/7 support team.
• Platform improvement: To analyze usage patterns, identify technical issues, and improve the performance, security, and user experience of the jili163 Platform.
• Promotions and communications: To send you information about jili163 bonuses, promotions, and updates that may be relevant to you, subject to your communication preferences. You may opt out of marketing communications at any time.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session timers, and self-exclusion requests.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.

4. Sharing Your Data

jili163 does not sell your personal information to third parties. We may share your personal data with third parties only in the following circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support technology providers. These service providers are contractually obligated to process your data only as directed by jili163 and in accordance with applicable data protection law.
• Regulatory and legal authorities: We may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by applicable Philippine law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jili163's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With your consent: We may share your data with third parties for purposes not described in this Policy where we have obtained your explicit prior consent.

5. Data Retention

jili163 retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. In particular:

• Account and identity information is retained for the duration of your account and for a minimum period of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for a period of three (3) years from the date of the communication.
• Technical and usage logs are retained for a period of up to twelve (12) months.

When your personal data is no longer required for the purposes for which it was collected and no legal obligation requires its continued retention, jili163 will securely delete or anonymize it.

6. Data Security

jili163 takes the security of your personal information seriously and implements a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili163 Platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Two-factor authentication (2FA) options for player accounts.
• Continuous monitoring of the Platform for security threats and suspicious activity.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform's infrastructure.

While jili163 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili163 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

7. Cookies & Tracking Technologies

jili163 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support the Platform's security and fraud prevention functions. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting the Platform's functionality.
• Analytics cookies: Used to collect anonymized information about how players use the Platform, helping us identify areas for improvement and optimize the user experience.
• Preference cookies: Used to remember your settings and preferences, such as your preferred language or display settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili163 Platform. By continuing to use the Platform, you consent to our use of cookies as described in this Policy.

8. Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by jili163:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data that jili163 holds about you.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data held by jili163.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili163's legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jili163 has not handled your personal data in accordance with the Data Privacy Act of 2012.

To exercise any of the rights described above, please contact jili163's Data Protection Officer using the contact details provided in Section 13 of this Policy. jili163 will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

9. Minors

The jili163 Platform is strictly intended for individuals who are at least 21 years of age, in compliance with the minimum age requirement for casino-style gambling in the Philippines as prescribed under applicable PAGCOR regulations. jili163 does not knowingly collect personal information from individuals under the age of 21.

If jili163 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on the jili163 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

10. International Data Transfers

jili163 primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines, for example where we use cloud infrastructure or technology partners with operations in other countries.

Where such international transfers occur, jili163 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules. This may include entering into data processing agreements with the relevant service providers that incorporate appropriate data protection standards.

11. Third-Party Services

The jili163 Platform may integrate with or reference third-party services, including payment processors such as GCash and PayMaya, and game content providers. These third parties operate under their own privacy policies and data protection practices, which are independent of jili163's Privacy Policy.

jili163 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the jili163 Platform. jili163 selects its third-party partners carefully and requires them to maintain appropriate data protection standards as a condition of their engagement.

12. Policy Updates

jili163 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jili163 will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice of significant changes, such as a notification upon your next login to the Platform.

Your continued use of the jili163 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically to stay informed about how jili163 protects your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jili163's handling of your personal data, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking agents who can assist you in your preferred language.

You may reach our Data Protection Officer via live chat directly from the jili163 Platform, or by email at:

[email protected]

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Please include your registered username and a clear description of your concern when contacting us so we can assist you as efficiently as possible.